HANGO Privacy Policy

Effective Date: December 1, 2025 | Last Modified: December 6, 2025

Modeun Seven Co., Ltd. (hereinafter referred to as the "Company") complies with the "Personal Information Protection Act" and the "Act on Promotion of Information and Communications Network Utilization and Information Protection," and establishes and discloses the following Privacy Policy to protect the personal information of HANGO service (hereinafter "Service") users and to promptly handle related complaints.

1. Items and Methods of Personal Information Collection

1.1 Personal Information Items Collected

The Company collects the following personal information to provide services.

Category Items Collected Purpose
Registration (Required) Phone number, Nickname, Password Member identification and service provision
Registration (Optional) Profile photo, Email address Profile settings, Sending notices
Location Information GPS-based location information Neighborhood verification, Nearby product search
Post Registration Photos, Videos, Post content Secondhand trading and community services
Chat Chat messages, Attached images Supporting communication between users
Automatic Collection Device info (model, OS version), IP address, Access logs, App usage history Service improvement, Error analysis, Preventing abuse

1.2 Methods of Personal Information Collection

2. Purpose of Personal Information Collection and Use

The Company uses collected personal information only for the following purposes.

3. Personal Information Retention and Use Period

In principle, the Company destroys personal information without delay once the purpose of collection and use is achieved. However, when retention is required by law, it is stored for the following periods.

Retention Item Retention Period Legal Basis
Contract or withdrawal records 5 years E-Commerce Act
Payment and supply records 5 years E-Commerce Act
Consumer complaint or dispute records 3 years E-Commerce Act
Service access logs 3 months Protection of Communications Secrets Act
Advertising records 6 months E-Commerce Act

4. Provision of Personal Information to Third Parties

In principle, the Company does not provide users' personal information to external parties. However, the following cases are exceptions.

Currently, the Company does not provide personal information to third parties.

5. Outsourcing of Personal Information Processing

The Company outsources personal information processing as follows to provide services.

Outsourced Company Outsourced Tasks
Amazon Web Services (AWS) Cloud server hosting, Data storage
Google Firebase Push notification delivery, App analytics

The Company manages and supervises outsourced companies to ensure they process personal information safely in accordance with the Personal Information Protection Act.

6. International Transfer of Personal Information

Personal information may be transferred overseas for cloud service use.

7. Procedures and Methods of Personal Information Destruction

7.1 Destruction Procedure

Users' personal information is moved to a separate DB after the purpose is achieved, stored for a certain period according to internal policies and relevant laws, and then destroyed.

7.2 Destruction Methods

8. Rights of Users and How to Exercise Them

Users (or legal representatives) may exercise the following rights at any time.

How to Delete Account:

You can directly withdraw through [My Page] → [Settings] → [Delete Account] in the app. Upon withdrawal, all personal information is immediately deleted, and information required to be retained by law is safely stored for the specified period and then destroyed.

Rights can be exercised through written request, email, or in-app inquiry, and the Company will act without delay.

9. Installation and Operation of Automatic Collection Devices

The Company may use cookies and similar technologies to provide personalized services to users.

10. App Access Permission Guide

The following device access permissions are required for service provision.

Permission Required/Optional Purpose
Location (GPS) Required Neighborhood verification, Nearby product search
Camera Optional Profile photo, Product photo registration
Photos/Media/Files Optional Product image upload, Chat image sending
Notifications Optional Chat messages, Transaction notifications

Optional permissions do not prevent basic service use even without consent. Permissions can be changed at any time in [Settings] → [Apps] → [HANGO] → [Permissions].

11. Processing of Personal Location Information

The Company processes location information in compliance with the "Act on the Protection and Use of Location Information."

Users may withdraw consent for location information collection at any time. Upon withdrawal, location-based services may be limited.

12. Measures to Ensure Personal Information Security

The Company takes the following measures to ensure the security of personal information.

13. Personal Information Protection Officer

The Company designates the following Personal Information Protection Officer to handle inquiries, complaints, and damage relief.

For reporting or consultation regarding personal information infringement, please contact the following organizations.

14. Protection of Personal Information of Children Under 14

The Company does not allow membership registration for children under 14 and does not collect personal information from children under 14.

15. Changes to Privacy Policy

This Privacy Policy may be amended due to changes in laws, policies, or services. When changed, the changes will be announced through in-app notices and the website at least 7 days before the effective date. Important changes will be announced 30 days in advance.